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Privacy Policy

CLAS Healthcare (“CHC”) provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use, and disclosure of the information that we collect and receive from users of our services clashealthcare.vn website, botyte.vn/ytebot.vn website, and Covid19Bot Facebook App (the “Services”). This Privacy Policy applies only to information that you provide to use through the Services.

As used in this policy, the terms using and processing information include using cookies on a computer, subjecting the information to statistical or other analysis and using or handling information in any way, including, but not limited to collecting, storing, evaluating, modifying, deleting, using, combining, disclosing and transferring information within our organization or among our affiliates within Vietnam or internationally.

This privacy statement covers the clashealthcare.vn website, botyte.vn/ytebot.vn website, and Covid19Bot Facebook App. If you have questions or concerns regarding this statement, you should contact info@clashealthcare.vn.

Information Collection and Use

Our primary goals in collecting personally identifiable information are to provide you with the Services, to administer your membership, and to enable users to enjoy and easily navigate the Services.

Information Collected Upon Registration
When you register with CLAS Healthcare, you provide some personally identifiable information to us, such as your name, username, password, and email address, and any other information or data that you provide to the Services, such as the login credentials for any of your webmail or social networking site accounts that you link to your CLAS Healthcare account, or any other accounts on websites that you select to link your CLAS Healthcare account.

Personally identifiable information that we may also collect in order to provide the Services may include your IP address, city, time zone, telephone number, and other information that you decide to provide us with, or that you decide to include in your public profile.

Additional Information
Your user name, which is required as a security measure, are displayed to service providers in the CLAS Healthcare network. Once a member, you may provide additional information in the profile section, including but not limited to your personal info such as gender, birthday, zip code and your professional info such as company, work email/phone. Providing additional information beyond what is required at registration is entirely optional, but enables you to obtain more services that match your interests and profile.

Use of Contact Information
We will use your information to create an account for you so that you may begin using our services. In addition, we may use your contact information to market to you, and provide you with information about our products and services, including but not limited to the Services. If you decide at any time that you no longer wish to receive such information or communications from us, please follow the unsubscribe instructions provided in any of the communications.

Log Data
When you visit the Services, our servers automatically record information that your browser sends whenever you visit a website (“Log Data”). This Log Data may include information such as your IP address, browser type or the domain from which you are visiting, the web-pages you visit, the search terms you use, and any advertisements on which you click. For most users accessing the Internet from an Internet service provider the IP address will be different every time you log on. We use Log Data to monitor the use of the Services, and for the technical administration of the Services. We do not associate your IP address with any other personally identifiable information to identify you personally, except in case of violation of the Terms.

Like many websites, we also use “cookie” technology to collect additional website usage data and to improve the Services. A cookie is a small data file that we transfer to your computer’s hard disk. We do not use cookies to collect personally identifiable information. CLAS Healthcare may use both session cookies and persistent cookies to better understand how you interact with the Services, to monitor aggregate usage by our users and web traffic routing on the Services, and to improve the Services. A session cookie enables certain features of the Services and is deleted from your computer when you disconnect from or leave the Services. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Services. Persistent cookies can be removed by following your web browser help file directions. Most Internet browsers automatically accept cookies. You can instruct your browser, by editing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit.

Third Party Cookies
The use of cookies by third parties is not covered by our privacy statement. We do not have access or control over these cookies. These third parties use session ID cookies to make it easier for you to navigate our site.

Information Sharing and Disclosure

CLAS Healthcare does not sell, share, rent or trade your personal information with third parties other than as disclosed within this privacy policy.

Services Providers
We may engage certain trusted third parties to perform functions and provide services to us, including, without limitation, hosting and maintenance, customer relationship, database storage and management, and direct marketing campaigns. We will share your personally identifiable information with these third parties, but only to the extent necessary to perform these functions and provide such services, and only pursuant to binding contractual obligations requiring such third parties to maintain the privacy and security of your data.

Compliance with Laws and Law Enforcement

CLAS Healthcare cooperates with government and law enforcement officials or private parties to enforce and comply with the law. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website, to protect the property and rights of CLAS Healthcare or a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with the law.

Business Transfers

CLAS Healthcare may sell, transfer or otherwise share some or all of its assets, including your personally identifiable information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy. You will have the opportunity to opt out of any such transfer if the new entity’s planned processing of your information differs materially from that set forth in this Privacy Policy.

Changing or Deleting Information

If you are a registered user of the Services, you may access and update or correct the information you provided to us by e-mailing us at info@clashealthcare.vn or by logging into your account and making the changes under the “Settings” tab. If you would like us to remove your records from our system, please contact us and we will attempt to accommodate your request if we do not have any legal obligation to retain the record.


CLAS Healthcare is very concerned about safeguarding the confidentiality of your personally identifiable information. We employ administrative, physical and electronic measures designed to protect your information from unauthorized access. We will make any legally-required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored personal data to you via email or conspicuous posting on the Services in the most expedient time possible and without unreasonable delay, consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.

Our Policy Towards Children

The Services are not directed to persons under 13. If a parent or guardian becomes aware that their child has provided us with personally identifiable information without their consent, please contact us. We do not knowingly collect personally identifiable information from children under 13. If we become aware that a child under 13 has provided us with personal identifiable Information, we will delete such information from our files immediately.

Changes to this Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Contacting Us

If you have any questions about this Privacy Policy, please contact us at info@clashealthcare.vn.